Sustainability

We sell clothes, so we are part of the problem. What follows is what we do about it, in the plainest terms we can manage.

The most sustainable garment is the one already in your wardrobe, and the second is the one you will still want in ten years. That is not a slogan for us; it is the buying policy. We would rather stock forty pieces that hold than four hundred that do not, and it is why the rails look sparse to anyone arriving from a department store.

What that means in practice

Where we buy

Sixty per cent of the rail comes from six workshops in Greece and Italy that we have visited. We know the names of the people cutting. The remainder comes from houses that publish their factory lists.

What we repair

Anything bought here, for as long as you own it. Rehemming, relining, reweaving a moth hole. Free in the first year, at cost afterwards.

How we pack

Recycled board, paper tape, cotton dust bags made from offcuts by the same workroom that does our alterations. No plastic in the box since 2024.

What we take back

Bring back a Maison piece you no longer wear and we credit you against the next one, then resell it on the back rail or pass it to the workroom for parts.

What we do not do

We do not run flash sales, we do not destroy unsold stock, and we do not describe any of this as carbon neutral. We have not measured it well enough to say that.

What we have not solved

Shipping is the honest gap. Same-day delivery across Athens is a courier on a scooter and we have not found a way to make that better than it is. International air freight is worse. For now we consolidate orders where we can and tell you when waiting a day would mean one van instead of two.

Cashmere is the other one. There is no version of it that is not hard on the land it comes from. We buy less of it than we could sell, from two herds in Inner Mongolia that our Italian spinner has worked with for thirty years, and we do not pretend that settles the question.